Payment Policy
Last updated: 28 August 2026
Merchant information
Payments on skillama.co.in are collected by Skillama("we", "us", "our").
- Registered business name: Skillama
- Registered address: 7th Cross, 1 B Main, BTM 2nd Stage, near Canara Bank Colony, Bengaluru, Karnataka 560076, India
- Support (payment disputes): hello@skillama.co.in
What you are paying for
Skillama offers free and paid access to our AI-powered learning platform, including AI Tutor, code execution, debugging, and related learning features.
Paid monthly plans (for example Pulse, Nova, and Quantum) charge a fixed price in Indian Rupees (INR) and grant a corresponding AI wallet for that billing period. The wallet is consumption-based: AI usage is metered against your plan wallet until it is exhausted or the period ends.
Current plan prices and wallet amounts are shown on our Pricing page and may change for future billing cycles; the amount charged is the amount shown at checkout.
Billing cycle & currency
- Paid plans are billed on a monthly basis unless otherwise stated at checkout.
- All prices are in INR (₹).
- On successful payment, your plan and AI wallet activate immediately for the current billing period.
- If auto-renew is enabled, the next charge is attempted at the end of the period. You may cancel auto-renew from your account billing settings; access continues until the end of the paid period.
Payment methods
We accept payments through our authorized payment processing partners using commonly available methods in India (such as UPI, cards, and net banking), as enabled for your checkout session. Skillama does not store your full card or UPI credentials on our servers; payment credentials are handled by the payment processor.
Refunds & cancellations
All sales of paid monthly plans are final. No refunds are issued after a successful payment. The AI wallet activates immediately upon successful payment, and unused wallet balance (if any) does not entitle you to a refund, credit, or cash-out.
- Cancelling auto-renew stops future charges but does not refund the current period.
- Downgrades take effect at the next billing cycle unless we state otherwise at the time of change.
- Freemium / Spark access remains free and is not a paid product; complimentary credits or promotional balances have no cash value.
Failed or incomplete payments
If a payment fails, is declined, or is not completed, the paid plan and wallet are not activated. You may retry checkout. If your bank or wallet shows a debit but Skillama does not show an active paid plan within a reasonable time, contact us at hello@skillama.co.in with the payment reference so we can investigate with the payment processor.
Chargebacks & disputes
If you believe a charge is incorrect, email hello@skillama.co.in before raising a dispute with your bank where possible. We will review transaction records and respond. Unresolved consumer grievances may also be raised through applicable consumer protection channels in India.
Related policies
Use of Skillama is also governed by our Terms of Service and Privacy Policy.
Contact
Payment and refund questions: hello@skillama.co.in.
Skillama
7th Cross, 1 B Main, BTM 2nd Stage,
near Canara Bank Colony, Bengaluru, Karnataka 560076, India